REFUND AND RETURNS POLICY

HALVOR SPIRE LLC strives to provide an excellent shopping experience for every customer. If you are not satisfied with your purchase, you may request a return and refund within 30 days of receipt, subject to the following conditions.

1. 30-Day Return Period

Customers may request a return within 30 calendar days from the date of delivery.

After the 30-day period has expired, we generally do not accept return or refund requests, unless otherwise required by applicable law or in the event of a valid quality issue.

2. Return Conditions

To qualify for a return, products generally must meet the following criteria:

The request is made within the 30-day return period;
The product remains in its original or reasonably acceptable condition;
Original packaging and accessories are included, to the extent reasonably possible;
The product shows no signs of man-made damage, misuse, or unauthorized modification.

We may decline returns for specific products that cannot be resold due to hygiene, safety, or other legitimate reasons, to the extent permitted by applicable law.

3. Quality Issues or Shipping Damage

If you receive a product with shipping damage or manufacturing defects, please contact us promptly at parker@halvorspire.com.

Please provide your order number, a description of the issue, and any product photos we request.

If a valid quality issue is confirmed, we may offer solutions such as a replacement or a refund, depending on the specific circumstances.

4. Refunds

Upon receiving the returned product, we will inspect it to verify that it meets the return requirements.

If the return request is approved, the refund will typically be issued to the original payment method used for the purchase.

Please note that due to varying processing times among payment providers or banks, it may take several additional business days for the funds to appear in your account.

5. Return Shipping Costs

If the return is due to a confirmed quality issue, product damage, or other issues caused by us, we may provide an appropriate solution, which may include covering reasonable return shipping costs where applicable.

If the return is due to personal preference, a change of mind, an incorrect selection, or other reasons unrelated to product quality, the customer may be responsible for the return shipping costs.

6. Situations Ineligible for Return

We may refuse a request for a return or refund if the product shows signs of man-made damage, improper use, unauthorized modification, or otherwise fails to meet return requirements.

This policy is not intended to limit any consumer rights or legal remedies mandated by U.S. federal or state laws that cannot be excluded.

7. How to Request a Return

To request a return or refund, please contact us at:

Email: parker@halvorspire.com
Company Address:
1565 Raleigh Street Apt 126
Denver, CO 80204

Please provide your order number, the reason for the return, and relevant photos of the product or other necessary supporting documentation.

Once we have reviewed your request, we will provide you with further instructions regarding the return.